Privacy Policy for Vocarrot

Effective Date: August 7, 2025

Welcome to Vocarrot ("the Service"), operated by Cheery Code (2963495-5) ("we," "our," or "us"). By accessing or using the Service, you agree to be bound by this Privacy Policy. If you do not agree, please do not use the Service.

Your privacy is important to us. It is Vocarrot's policy to respect your privacy regarding any information we may collect from you across our website, https://vocarrot.com, and other sites we own and operate.

1. Information We Collect

We only ask for personal information when we truly need it to provide a service to you. The information we collect includes:

- Personal Information: Your name, email address, and payment information.
- Non-Personal Information: web cookies for website functionality and analytics.
- We collect this information by fair and lawful means, with your knowledge and consent.

2. How We Use Your Information

We use your information to (from Google or other authentication providers):

- Payment data to process your orders, and manage your account.
- Your name to provide, and personalize our services.
- Your email to communicate with you, including sending updates, notifications, and support messages, and to identify and authenticate you to ensure the security of your account.
- Your profile picture to personalize your account and make it easier for you to recognize your account.

3. Retention and Protection of Data

We only retain collected information for as long as necessary to provide you with your requested service. Any data we store in our databases is protected within commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.

4. Security of Your Data

Customer data is safeguarded through robust technical and organizational measures designed to protect against accidental or unlawful access, alteration, destruction, unauthorized disclosure, or transfer.

5. Right to Be Forgotten

You have the right to request the deletion of your personal information from our systems. If you wish to exercise this right, please contact us at support [at] mail.vocarrot.com. Upon verification of your identity, we will delete your personal data, except where we are required to retain it by law or for legitimate business purposes.

6. Data Sharing

We do not share any personally identifying information publicly or with third parties, except when required to by law.

7. Compliance with Data Protection Laws

We act in the capacity of a data controller and data processor with regard to the personal data processed through Vocarrot in compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

8. External Links

Our website may contain links to external sites not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies, such as the Facebook Pixel, to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use these technologies to:
- Operate and improve our website
- Understand how you use our website and services
- Customize your experience
- Measure the effectiveness of our advertising campaigns on platforms like Facebook.

The information collected may include your IP address, browser type, operating system, and other usage data. This data is shared with our advertising partners, like Facebook, to help us deliver more relevant ads to you and to measure the performance of our campaigns.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. For more information about how to opt out of tracking for advertising purposes, you can visit the Digital Advertising Alliance's opt-out portal.

10. Children's Privacy

Vocarrot is not intended for children, and we do not knowingly collect any data from children.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. Please check this page periodically for changes.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle user data and personal information, feel free to contact us at: support [at] mail.vocarrot.com

Thank you for using Vocarrot!